If the answer is helpful, please click "Accept Answer" and kindly upvote it. So as was mentioned above by MarkLv, it is highly recommended to update to a supported version of Outlook as soon as possible. (For the supported versions of Office, you may refer to: Office versions and connectivity to Microsoft 365 services.) Also according to this official blog, "after November 1, 2021, only Outlook 2013 Service Pack 1 (with latest fixes) and later will be able to connect to Microsoft 365 services". Then click the Connections tab, choose "LAN settings",make sure the checkbox of "Use a proxy server for your LAN" is NOT selected:įurthermore, Outlook 2010 has reached its end of support since last year and is no longer listed as a supported version of Office are supported for connecting to Microsoft 365 (and Office 365) services. In addition, based on my research, please go to the “Internet options” in the control panel, or you can press Win+R to open the Run command box, and type " inetcpl.cpl", press Enter to quickly open the "Internet Properties" diablogue box. I just tried adding an Microsoft 365 email account into Outlook 2010 (.5000) and it can be configured successfully:įor your situation, please ensure all the available updates for Outlook 2010 have been patched. Hi you have a check via File > Help > About Microsoft Outlook and see which build of Outlook 2010 you are running?
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